TERMS & CONDITIONS

CONDITIONS

The right information makes your travel plans effective and your stay comfortable. Here you can find details of our terms & condition on Check-In/Check-Out times, Cancellation Policies, Payment and Parking. For additional details, please contact the hotel at sales@maiyan.co.ke

CANCELLATION

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service.

VARIATION

Rates are inclusive of all Government taxes and levies. Rates are subject to availability and subject to change without prior notice however, every efforts will be made to maintain them. In the event of any change in Government Taxes or Levies affecting the rates mentioned herein, Maiyan Holdings Limited reserves the right to pass these on to Agents.

Mode Of Payment
Visa
Master Card
M-Pesa
Foreign Currency

During the festive season supplement charges are applicable per person per day. (During Festive Season a minimum of 3 nights booking, Easter minimum of 2 & 3 nights booking).During Festive Season & Easter, Maiyan Luxury Villa and Maiyan Signature Villa are only available for bookings on Full Board.

Peak Season is only for the month of August.
Maiyan Luxury Villa minimum of 6 Guests.
Maiyan Signature Villa minimum of 12 Guests.

Please note that combination of rooms to make a Maiyan Luxury Villa or Maiyan Signature Villa is NOT allowed.Festive Season & Easter 2018: December 2018 21st – 1st January 2019 (3 night’s minimum booking on Full Board), A supplement charge of Ksh. 2,000 per person per day will apply to all bookings made for Festive and Easter. (During Festive Season a minimum of 3 nights booking, Easter minimum of 2 & 3 nights booking), During Festive Season & Easter, Maiyan Luxury Villa and Maiyan Signature Villa are only available for bookings on Full Board.

Peak Season is only for the month of August.
Maiyan Luxury Villa minimum of 6 Guests.
Maiyan Signature Villa minimum of 12 Guests.

Free Parking available.
Check In – 1400Hrs
Check Out – 1000Hrs
Pets not allowed